
Chiropractic First Group - Setia City Mall Clinic
Most patients report significant pain relief within weeks, especially for back, neck, and shoulder injuries; Dr Wong receives consistent praise for skill and patience. The clinic is well-organized, inside a shopping mall with easy parking and late-hour slots. However, two recent one-star reviews describe aggressive sales funnels: mandatory lengthy forms, forced viewing of success videos, instant X-ray pressure (RM430 upfront), auto-booked follow-ups without agreement, and dismissive responses to patient questions. One reviewer forfeited RM2,000 in treatment costs due to forfeiture rules not communicated upfront. The gap between 86% five-star and 6% one-star ratings reflects sharply split experiences: patients who proceed get positive results, but those questioning the clinic's sales approach feel trapped or exploited before treatment starts.

