Business data from Google Business Profile, checked 2026-10-10. Facts from the business's own website were fetched 2026-08-30.
Most reviewers say their back or neck pain eased after treatment here. Dr Jimmy comes up often as patient, friendly, and good at explaining the plan. Staff are described as kind and polite, and the clinic is seen as clean. One reviewer felt the clinic kept booking sessions after a physiotherapist later found a different problem.
Reviews split sharply between happy and unhappy visitors. Several praise the ear and eye cleaning and the clear explanations before treatment. Others report rushed sessions, rude front desk staff, and staff using phones during service. One reviewer raised hygiene concerns about a pillowcase.
Patients describe the chiropractors as patient, professional, and good at explaining what is going on. Many say their back, neck, or shoulder pain eased after a few sessions. Adjustments are often described as gentle and comfortable, with no hard sell. The clinic at Sunway Velocity is described as clean, calm, and welcoming. Valerie and Kee Shan come up most often, and several patients have returned for regular sessions. One parent reports good progress with their young daughter, who was treated by Valerie. A reviewer also mentions Rynn, who got a consultation and treatment on the same day. Complaints are rare in the recent reviews.
W Spine delivers fast relief and clear guidance on spine and muscle pain. Most reviewers praise Dr. Ivy and Dr. Bryan for explaining conditions thoroughly and recommending only necessary treatments at fair rates. One serious booking complaint stands out: a customer was cancelled 20 minutes before appointment with no proper compensation. Follow-up care and exercise guidance are consistent strengths.
Last updated 2026-10-10
